EZtime: Frequently Asked Questions
 
     
  Q. How do I get started?
  Q. Is there any training available if I need it?
  Q. How quickly can I be up and running?
  Q. How do employees enter time?
  Q. How secure is my data?
  Q. Do I have to sign a contract?
  Q. How am I billed for EZtime usage?
  Q. Can I setup automatic payments on my credit card?
     
. Q How do I get started?
A. Getting started is simple. Simply follow these steps:
 
Sign Up and login
1. Signup for a new account. Click here to get started
2. You will receive an email asking you to confirm your account setup, click the CONFIRM SETUP link in the email to active your account
3. Use your email id and password to login to the dashboard

Synchronize with QuickBooks
4. Make sure your QuickBooks file is open, and hit the Sync button on the dashboard
5. In the popup window, enter the location of your QuickBooks file
6. Select the items you want to synchronize or select all
7. Click on Start Sync button. The first time you synchronize this process may take few minutes. 
Grant employees access to login
8. Click on the employee link on the left
10. Click on the Setup link next to the employee name
11. Check the 'Allow access to EZ' and enter a user id/password for each employee who needs to track time.
12. Check the 'Send login instruction' to send employee login instructions
 
That is it, you are done. Employees can start entering timesheets and expenses.
 
 
Q. Is there any training available if I need it?
A. Watch the short training videos available on the support area of our web site. These videos should help you with your implementation. If you have any specific needs or prefer a one-to-one trainings session, contact sales@anxdea.com. We can setup a 20 minutes training session. These sessions cost $99 per session and are conducted remotely using WebEx.
Q. How quickly can I be up and running?
A. You can be up and running in less than 15 minutes. 
Q. How do employees enter time?
A. 
1. Setup employees to have access to Employee Zone
2. Send the employee their user id, password, and the link to your employee zone*
3. Ask them to watch the training video available under our support page
 
* you can send an email to employees with login instructions by going to employee setup, check the send login instruction checkbox, and hit save. The system will send an email to the employee.
Q. How secure is my data?
A. We go to great lengths to secure your data. Here are some precautions we take
1. SSL: All communication between your computer and our servers is thru a SSL secure connection. 
2. Servers: All servers are monitored by security 24 hours a day, only few authorized personnel have access to the server
3. Information: For additional protection, we upload only the minimum amount of information required to enter timesheets and expenses. So no sensitive contact or financial information is available on our site. 
4. Hackers: To guard against hackers, servers are monitored and upgraded as recommended by Microsoft and other agencies.
5. Our code is digitally signed by thawte ( http://www.thawte.com )
Q. Do I have to sign a contract?
A. There are no contracts to sign, you can discontinue your account at any time.
Q. How am I billed for EZtime usage?
A. You are billed for EZtime based on actual usage. Every month we calculate your previous months usage and send you an invoice. If an employee is on vacation and has not used the Employee Zone, you are not billed for his account. Likewise, when you add an employee, the system will automatically bill you for the new employee.
Q. Can I setup automatic payments on my credit card?
A. Go to the subscription area of your dashboard to learn more about your payment options.

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